Critical feedback
Add new comments to submit feedback. Comments will be held for moderation before made public. Moderation of comments is to ensure they are are respectful, clearly worded and relevant to the resources and services offered.
Guidance
Please specify the feature that your feedback targets.
- website design
- company policy
- counselling service
- resources available
- accessibility
- process to receive services (LIVE chat panel, email)
- communication (clarity in processes or policies)
The company aims to operate with fairness and not generosity. There is a “good will” allowance for tax reporting in the UK. This is something that is offered by companies as way of apology for some issues with service or response received.
The company does not offer “good will” as it aims to provide services and timely communication.