accessibility statement

Commitment to Accessibility

We are intentional for our website to be accessible. We aim to improve the user experience with accessibility standards. We understand the importance of accessibility and aspire for an inclusive and usable platform.

Measures to Support Accessibility

To ensure our website/application is accessible, we have taken the following steps:

Accessibility Integration: Accessibility is a key part of our mission and values.
Procurement Practices: We ensure that any third-party tools or services we use are accessible.
Accessibility Goals: We have set clear accessibility goals and assigned responsibilities to ensure progress.

Accessibility features

Colours: Our website and social media posts use the same colour palette to maintain a contrast. The colours were chosen to avoid visual stress and provide a high level of readability.
Font and font size: Our pages are intended avoid visual barriers with the use of large font size and font sans-serif fonts. The fonts without the flicks at the tips of the letters.
Button and link positions: Our content is designed to remove dexterity barriers with smaller paragraphs with links in large buttons.
No pop-ups: Our content is intended for simple navigation. Pop-ups can distract user experiences and may not adhere to accessibility standards. Our single LIVE chat counselling panel, does adhere to accessibility standards.
Sentence structure and vocabulary: Our sentence structure is intended to be simple with no exclusionary vocabulary.
Images: Our website does not use images as these can inspire thoughts and feelings different to what they are intended as everyone’s personal experiences are different.

Technical Specifications

Our website uses technologies to ensure compatibility with various web browsers and assistive technologies. These technologies help us conform to accessibility standards.

Limitations and Alternatives

Despite our efforts, there may be some limitations.

For example, our gallery images are text based images. The aspect of the design reduces the readability of the text and the text is not available as a text alternative as this diminishes the composition of the design. There is a longer description provided with each of the gallery images, this may provide some description into contents and arrangement of the gallery image.

Our About page contains some longer paragraphs which then have embedded links in the text to avoid breaks within points made in the text.

Assessment Approach

We assess the accessibility of our website through:

Self-evaluation: Regular testing using automated tools and manual evaluations to identify and fix accessibility issues.

feedback

If you have feedback please contact us at:

Email: contact@lp-merchant.co.uk
Phone: +447768997992 (messaging only)

Continuous Improvement

We are committed to continuously improving our accessibility efforts. We regularly review and update our policies and practices to meet the needs of all users. Your feedback can help us achieve this goal, and we appreciate support to make our services more accessible.